Shipping policy
Last updated: June 9, 2026
At Briawood, we are committed to delivering your orders as efficiently and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing Time
All orders are processed within 2–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays. Orders placed during these periods will be processed on the next available business day.
Please note that processing times may occasionally be extended due to high order volumes or other operational circumstances.
Shipping Time
Once your order has been processed and dispatched, the estimated delivery time is approximately:
30–45 business days
Actual delivery times may vary depending on your destination, local carrier operations, customs procedures, weather conditions, and other external factors.
Shipping Delays
While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Carrier delays
- Customs inspections
- Public holidays
- Other unforeseen logistical issues
If shipping is affected by unstable conditions, orders will be dispatched or delivered once normal operations resume.
Shipping Rates
Shipping costs and free shipping eligibility vary by country, region, and available shipping methods.
The shipping options available to your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can track the status of your shipment at:
Please allow several days after shipment for tracking information to become available in the carrier's system.
Lost Packages
If your package appears to be lost, delayed beyond the normal delivery timeframe, or cannot be located through the tracking information, please contact us at:
Our support team will assist you in investigating the issue and finding an appropriate solution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Briawood is not responsible for delays or delivery failures resulting from incorrect, incomplete, or outdated shipping information provided by the customer.
Contact Information
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Legal Representative: Sylvia Davis
Email: admin@briawood.shop
Phone: +1 448-213-4322
Business Address: 109 Water St, Chattahoochee, FL 32324, United States