Privacy policy

Briawood operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Briawood is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, payment confirmation, and other payment-related information.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including the items you view, place in your cart, purchase, return, exchange, or cancel, as well as your transaction history.
  • Communications with us, including information you provide when contacting customer support.
  • Device information including information about your device, browser, IP address, network connection, and other identifiers.
  • Usage information regarding your interactions with the Services and how you navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us, or otherwise provide information.
  • Automatically through the Services, including through cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From business partners and other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information to:

Provide, Tailor, and Improve the Services

  • Process payments and fulfill orders.
  • Arrange shipping and facilitate returns or exchanges.
  • Manage customer accounts.
  • Provide customer support.
  • Personalize your shopping experience.
  • Improve our products, services, and website functionality.

Marketing and Advertising

  • Send promotional communications and special offers.
  • Display advertisements based on your interactions with our Services.
  • Measure the effectiveness of our marketing campaigns.

Security and Fraud Prevention

  • Verify accounts and transactions.
  • Detect and prevent fraud, abuse, and unauthorized activities.
  • Protect the security of our website and customers.

Communicating with You

  • Respond to inquiries and support requests.
  • Send order confirmations, shipping updates, and service-related communications.

Legal Compliance

  • Comply with legal obligations.
  • Respond to lawful requests from government authorities.
  • Enforce our policies and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify and service providers who support our business operations, including payment processing, fulfillment, shipping, analytics, cloud storage, and customer support.
  • With marketing and advertising partners to help promote our products and services.
  • When you direct us to share information with third parties.
  • With affiliates and business partners.
  • In connection with a merger, acquisition, sale of assets, bankruptcy proceeding, or similar business transaction.
  • To comply with legal obligations and protect our rights, customers, and Services.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its platform and related services.

Information submitted through our store may be transmitted to and processed by Shopify and its service providers, including entities located outside your country of residence.

To learn more about how Shopify processes personal information, please visit:

Shopify Privacy Policy


Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.


Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.


Security and Retention of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of personal information.
  • The right to receive a copy of your personal information.
  • The right to object to certain processing activities.
  • The right to opt out of targeted advertising where applicable.
  • The right to withdraw consent where processing is based on consent.

You may exercise your rights by contacting us using the contact information provided below.

We will not discriminate against you for exercising your privacy rights.


Complaints

If you have concerns about how we process your personal information, please contact us first so that we can attempt to resolve your concerns.

You may also have the right to submit a complaint to your local data protection authority, depending on your jurisdiction.


International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we will implement appropriate safeguards for international data transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last updated" date.


Contact Information

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Legal Representative: Sylvia Davis
Email: admin@briawood.shop
Phone: +1 448-213-4322
Business Address: 109 Water St, Chattahoochee, FL 32324, United States